Privacy policy

Last updated: September 29, 2026

This Privacy Policy describes how Pawloria (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pawloria.store or communicate with us.

For the purpose of applicable data protection laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), Pawloria is the data controller of your personal information.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Personal Information We Collect:

Device Information:

Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information:

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, payment gateway tokens), email address, and phone number.

Purpose of collection: To provide products or services to you, process your payment, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.

Source of collection: Collected directly from you.

Customer Support Information:

Examples of Personal Information collected: Name, email address, order details, and communication history.

Purpose of collection: To provide customer support.

2. Sharing Personal Information & Third-Party Suppliers

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

Fulfillment & Dropshipping Partners: As an e-commerce business operating via fulfillment networks, we share your shipping name, address, and purchased item details with trusted third-party suppliers and shipping carriers in Australia and internationally solely to fulfill and deliver your orders.

Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. Behavioural Advertising & Marketing

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

We use Google Analytics and Meta (Facebook/Instagram) Pixel to help us understand how our customers use the Site.

You can opt out of targeted advertising by adjusting your social media ad settings or using opt-out features provided by third-party platforms.

4. Your Rights (Australian Privacy Principles)

If you are a resident of Australia, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or erased.

If you would like to exercise this right, please contact us through the contact information below.

5. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

6. Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

7. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

Email: pawloriahelp@gmail.com

Store Name: Pawloria

Website: pawloria.store